Customer care
Practical guidance for choosing and caring for your jewellery.
Ring size guide
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Jewellery care
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Orders, returns and delivery
ExploreHow should I clean gemstone jewellery?
Gently wipe it with a soft, lint-free cloth after wearing. Because gemstones and settings vary, ask the seller or a qualified jeweller before using water, chemicals, steam or ultrasonic cleaning.
Read the jewellery care guideHow should I store my jewellery?
Store pieces separately in a soft pouch or lined box, away from moisture, heat and direct sunlight. Keep gemstone pieces from rubbing against harder jewellery.
Read the jewellery care guideHow do I find my ring size?
Measure the inside diameter of a ring that fits the intended finger, then compare it with the seller’s size guide. For the most reliable result, ask a jeweller to measure your finger.
Read the ring size guide